Refund policy

All Sales Are Final — Food Items Due to the nature of our products (food items), all sales are final. We are unable to accept returns for health and hygiene reasons. Please review your order carefully before completing your purchase.

Damaged, Defective, or Incorrect Orders We stand behind the quality of every PURVA product. If your order arrives damaged, defective, or incorrect, please contact us at sales@mypurva.com within 7 days of delivery with:

• A photo of the item and packaging
• Your order number

We'll make it right — either with a replacement or a full refund, at our discretion.

Refunds If a refund is approved, it will be issued to your original payment method within 10 business days. Please allow additional time for your bank or credit card company to process the credit.

Questions? Contact us at sales@mypurva.com — we're happy to help.